Advanced Business Skills Program
-
A highly intensive,
four-day residential course designed to improve skills in the areas
of strategy development, critical thinking, problem solving, creative thinking,
communications and group dynamics. Action learning
(application of program tools and techniques to real business issues
in real time) is a major part of the program design. Target
audience includes high potential managers - and future managers - at
all levels.
Note: includes the full Six
Thinking Hats program and an
introduction to Lateral Thinking.
Building Partnership with Clients
-
A two-day program designed to improve the
relationship-building process between the service/product provider
and the client. Covers the business case for building lifetime
customer relationships, a four-step model to build partnerships,
communications skills, the impact of personality type on client
communications, influence skills (using
Myers-Briggs Type
Indicator (MBTI*))
and conflict resolution (using
Thomas-Kilmann).
Useful for anyone dealing with internal or external clients.
Communication, Problem Solving & Decision Making in Teams
-
A one-day program designed to improve group/team
decision making skills through the application of Edward de Bono’s
Six
Thinking Hats.
Offers dramatic improvements in: the quality of decisions produced,
decision-making cycle times, and the degree of participation and
buy-in to decisions in organizations. Highly effective in
bridging the communication gaps associated with multi-cultural
and/or remote management environments. Appropriate for all
levels of professional staff and management.
Dynamics of Culture Change Seminar -
A 1.5-day course
designed to accelerate change in organizations. This fast
paced program significantly improves the quality of management
communication and employee resiliency to change. Primary goals
are: to clarify the nature of change across the organization, to
minimize the adverse impact of change on organization performance
and to retain key performers during the process of change.
Appropriate for all levels of management and staff.
Influencing Clients for Greater Impact
-
A one-day course
designed to help individuals and / or teams understand and apply
tools and techniques to improve the process of building and
improving client relationships. Delegates identify
specific “influence targets” (key clients or prospective clients)
and leverage the MBTI to develop specific communications strategies
to improve relationships with these target clients. The program is
appropriate for both external and internal client relationship
development.
Personal Effectiveness / Understanding Oneself: Going
to the Next Level
-
A one-day class for those who have completed the
initial education and validation in the MBTI and want to learn more.
Concepts around dominant, auxiliary, tertiary and inferior aspects
of type are included. Includes the application of the MBTI
Form Q with 20 sub-scales to explore and understand functions of
personality type at a greater
level of depth. Useful in coaching situations for managers at all levels.
(*)
The Myers Briggs Personality Type Indicator is
the most powerful and widely used instrument of its type in the
world. Lynn Reed is an expert in the application of the MBTI
in organization, team and individual effectiveness processes.
Contact us
directly for more in-depth information on any of our programs or
services.
info@lynnreedassociates.com
USA 908-236-8002
